Social Plug privacy policy

We value your privacy and are committed to keeping your personal information safe and easy to understand. Here’s a straightforward overview of how we collect, use, and protect your data.

Who We Are
Social Plug Limited (Company No. 10687403) connects brands with creators.

Email
support@socialplug.co.uk

Address
Manchester Technology Centre, 103, Oxford House, Oxford Rd, Manchester M1 7ED

What Information We Collect
We collect information that helps us provide a better experience for you, such as:

Basic details
Name, email, phone number, and address.

Social media handles
To connect you with campaigns.

Preferences
What you like or interact with on our platform.

Payment details
For transactions through secure providers like Stripe.

Device information
Such as IP address or browser type to improve your experience.We don’t collect sensitive information (like medical or religious data) unless you provide it directly.

How We Use Your Information
We use your data to connect you with campaigns and brands.
Communicate about your account, campaigns, and payments.
Improve our platform based on your activity and preferences.
Share relevant opportunities, updates, and promotions.

If you’ve given us your contact details, we might send you marketing messages.
You can opt out anytime by clicking “unsubscribe” in emails or contacting us.

Who We Share It With
We only share your information when necessary, such as:
With trusted partners (e.g., payment processors like Stripe).
To meet legal requirements or protect our rights.
If our company merges or is sold.
We may work with partners outside the UK (like in Europe or the US).
Wherever your data goes, we keep it secure and compliant with UK and EU privacy laws.

Your Rights

Access
Request a copy of your personal data.

Correct
Ask us to update inaccurate information.

Delete:
Request that we delete your data, unless we need it for legal reasons.

Withdraw consent:
Stop us from using your data for specific purposes.
To exercise any of these rights, email us at support@socialplug.co.uk.

How We Protect Your Data
We use secure servers and limit who can access your information.

Cookies and Tracking
We use cookies to improve your experience, like remembering preferences or tracking website activity. You can adjust your browser settings to refuse cookies, but some features might not work properly.

Using Social Plug
If you’re under 16, you’ll need permission from a parent or guardian to use our platform.

Updates to This Policy
We might update this policy occasionally. Check our website for the latest version.

Need Help?
If you have any questions or complaints, contact us at support@socialplug.co.uk. If we can’t resolve your issue, you can reach out to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.